After the ban on Rs 500 and Rs 1,000 denominations by the Government of India, major e-commerce sites like Amazon, Flipkart and Snapdeal had limited or stopped accepting COD (Cash on Delivery) as a mode of payment. However, now the sites have resumed the COD service provided users pay with valid currency notes. While checking out from Amazon, a message reads “We accept all valid notes, including newly introduced INR 500 and 2,000. Also, Card on Delivery subject to availability of device”.
Apart from cash users also have the option of paying with their Credit or Debit card on delivery. The company claimed that it had trained its delivery agents to help customers who opted for card payments on delivery. “As of November 11, we are re-introducing CoD to enable options to pay at the time of delivery. This accommodates customers who face challenges of paying online, but are still able to use electronic instruments at delivery,” an Amazon India spokesperson said.
Also, customers can load their Amazon gift card balance and get an incentive of 15 percent or Rs. 300 (maximum) discount at checkout. While Uber and BigBasket are still accepting lower denominations and e-wallet payment options, this might come as a relief for customers as industry experts believe that more than 60% of the consumers in the country prefer Cash on Delivery.