OnePlus 6 Red Users Face Airtel 4G Connectivity Issues; Baffled Buyers Report on Forum

According to user complaints on the OnePlus forum, the OnePlus 6 Red Edition is facing issues with Airtel 4G SIM.

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OnePlus 6 is not getting a breather when it comes to running into issues. In the latest report, some of the OnePlus 6 users on Airtel 4G are getting an error notification that the SIM is not supported. We are not talking about an isolated case here, there are several user comments on OnePlus forums, stating that their newly bought OnePlus 6 is posing issues in recognising Airtel SIM.

OnePlus 6: User Testimonials on OnePlus Forum for OnePlus 6 Red Edition

Going by the users’ testimonials on the OnePlus forum, for some, the phone is not recognising the Airtel 4G SIM. These users have stated that except for the Airtel 4G SIM, the phone is working fine for Jio and Idea SIMs. All these complaints are for the OnePlus 6 Red Edition that went on sale on Amazon Prime Day sale. Here’s what some of the users who got the unit wrote on the forum (1,2,3):

“I received one plus 6 red phone today. I am also facing the phone not allowed problem with Airtel 4g sim. Jio and idea Sims are working fine. this is horrible software or hardware issue from one plus. come on we paid 40k for the phone.” 

“Bought a new OnePlus 6 Red colour on 16th. Airtel sim is not working (pls see pic) but working on my wife’s OP6 mirror black. Jio is working fine on both.”

“My new OP6 Red ( got it today) : Airtel 4G sim failed to connect to network.”

While some users also took to Twitter to complain about the issue:

OnePlus 6: OnePlus Responds

OnePlus was quick to respond to the complaints. In an answer to a tweet by one of the users, the company assured that the issue will be fixed in three days. The latest OxygenOS 5.1.9 update did nothing for the Airtel issue, which means that another update should be under works to fix the issue in question.

The company is yet to send out any official statement regarding this new issue on the OnePlus 6. We can expect it to come with some fix within three days via software update. One of the users wrote on the forum,“I am also facing the same problem. I consulted with OnePlus customer care. They are saying the issue will be fixed within 3days. I assume they may release OS update.”

OnePlus 6: Specifications, Features

The OnePlus 6 features a 6.28-inch Optic AMOLED display at 1440×2280 pixels resolution. The standard variant of the smartphone comes with 6GB RAM and 64GB internal storage while the Red Edition packs 8GB of RAM and 128GB storage. Under the hood, it is powered by a Snapdragon 845 octa-core chipset with Adreno 630 GPU. Onboard storage on the OnePlus 6 is non-expandable as the phone lacks a microSD card slot. 

For optics, the phone sports a 16MP+20MP dual camera setup at the rear with  Sony IMX519 and Sony IM376K sensors, respectively. Both the sensors have the dual-LED flash support. There is a 16MP selfie snapper at the front. A 3300mAh battery backs the device. Connectivity options on the phone include 4G VoLTE, Wi-Fi 802.11 a/b/g/n/ac, GPS, NFC, Bluetooth 5.0, and a microUSB Type-C port. Moreover, the phone also has a rear-mounted fingerprint sensor and also Face Unlock feature that is integrated with the front camera. 

OnePlus 6 Red Edition: Price in India

The OnePlus 6 Red Edition price in India is Rs. 39,999. It packs 8GB RAM and 128GB of non-expandable storage. This new edition went on sale in India on July 16 via Amazon.