OnePlus 6 is not getting a breather when it comes to running into issues. In the latest report, some of the OnePlus 6 users on Airtel 4G are getting an error notification that the SIM is not supported. We are not talking about an isolated case here, there are several user comments on OnePlus forums, stating that their newly bought OnePlus 6 is posing issues in recognising Airtel SIM.
OnePlus 6: User Testimonials on OnePlus Forum for OnePlus 6 Red Edition
Going by the users’ testimonials on the OnePlus forum, for some, the phone is not recognising the Airtel 4G SIM. These users have stated that except for the Airtel 4G SIM, the phone is working fine for Jio and Idea SIMs. All these complaints are for the OnePlus 6 Red Edition that went on sale on Amazon Prime Day sale. Here’s what some of the users who got the unit wrote on the forum (1,2,3):
“I received one plus 6 red phone today. I am also facing the phone not allowed problem with Airtel 4g sim. Jio and idea Sims are working fine. this is horrible software or hardware issue from one plus. come on we paid 40k for the phone.”
“Bought a new OnePlus 6 Red colour on 16th. Airtel sim is not working (pls see pic) but working on my wife’s OP6 mirror black. Jio is working fine on both.”
“My new OP6 Red ( got it today) : Airtel 4G sim failed to connect to network.”
While some users also took to Twitter to complain about the issue:
Kindly provide a solution for this first. Bought a new OnePlus 6 red and Airtel sim is not working pic.twitter.com/8scB2JznsU
— Vivek (@itsvivekbuddy) July 18, 2018
OnePlus 6: OnePlus Responds
OnePlus was quick to respond to the complaints. In an answer to a tweet by one of the users, the company assured that the issue will be fixed in three days. The latest OxygenOS 5.1.9 update did nothing for the Airtel issue, which means that another update should be under works to fix the issue in question.
Sorry for inconvenience caused. We request you to wait for 3 working days, meanwhile kindly share the below details via DM for further help on this:
1. Which model of OnePlus 6 you own.
2. IMEI
3. Date of Purchase of the device.— OnePlus Support (@OnePlus_Support) July 19, 2018
The company is yet to send out any official statement regarding this new issue on the OnePlus 6. We can expect it to come with some fix within three days via software update. One of the users wrote on the forum,“I am also facing the same problem. I consulted with OnePlus customer care. They are saying the issue will be fixed within 3days. I assume they may release OS update.”
OnePlus 6: Specifications, Features
The OnePlus 6 features a 6.28-inch Optic AMOLED display at 1440×2280 pixels resolution. The standard variant of the smartphone comes with 6GB RAM and 64GB internal storage while the Red Edition packs 8GB of RAM and 128GB storage. Under the hood, it is powered by a Snapdragon 845 octa-core chipset with Adreno 630 GPU. Onboard storage on the OnePlus 6 is non-expandable as the phone lacks a microSD card slot.
For optics, the phone sports a 16MP+20MP dual camera setup at the rear with Sony IMX519 and Sony IM376K sensors, respectively. Both the sensors have the dual-LED flash support. There is a 16MP selfie snapper at the front. A 3300mAh battery backs the device. Connectivity options on the phone include 4G VoLTE, Wi-Fi 802.11 a/b/g/n/ac, GPS, NFC, Bluetooth 5.0, and a microUSB Type-C port. Moreover, the phone also has a rear-mounted fingerprint sensor and also Face Unlock feature that is integrated with the front camera.
OnePlus 6 Red Edition: Price in India
The OnePlus 6 Red Edition price in India is Rs. 39,999. It packs 8GB RAM and 128GB of non-expandable storage. This new edition went on sale in India on July 16 via Amazon.
