Hitachi 2 Ton iZen 3500SWXL Review: Advanced Features and Efficient Cooling

Hitachi is a well-renowned brand in the air conditioning industry, known for its innovative technology and reliable products. The Hitachi 2 Ton iZen 3500SWXL RAS.V322PCAISH is perfect for cooling room sizes of 180-200 sq.ft., making it an ideal choice for larger spaces like living rooms and master bedrooms. This model combines advanced features and robust build quality to deliver an exceptional cooling experience. It’s time to find out how well they work together to make your experience better.

Hitachi 2 Ton iZen 3500SWXL RAS.V322PCAISH

₹52,570
7.9

COOLING

8.0/10

ENERGY EFFICIENCY

7.0/10

NOISE LEVELS

8.5/10

BUILD QUALITY & DESIGN

8.0/10

USABILITY AND FEATURES

7.8/10

VALUE FOR MONEY

8.0/10

SERVICE & SUPPORT

7.5/10

INSTALLATION

8.0/10

What Is Good?

  • Advanced Features: airCloud Go & FrostWash Technology
  • Quiet Operation
  • Smart Design

What Is Bad?

  • Complex Remote Operation
  • High Initial Cost

Build Quality and Design

The indoor unit of the Hitachi 2 Ton iZen 3500SWXL RAS.V322PCAISH features a sleek and modern design with a clean white finish accented by a subtle golden stripe. The smooth lines and minimalist aesthetics blend seamlessly with any room decor. Its lightweight design ensures easy installation and maintenance while providing effective cooling performance.

The outdoor unit is built to last with a copper condenser coil, which enhances cooling efficiency and requires less maintenance compared to aluminium coils. The unit also features a 3M coating on the ODU brazing joints, providing protection against corrosion and extending the lifespan of the outdoor unit. This coating ensures uninterrupted cooling performance even in harsh weather conditions.

.Dimensions

  • Indoor Unit Dimensions (W x H x D): 95 cm x 29.4 cm x 23.5 cm
  • Weight: 10 kg
  • Outdoor Unit Dimensions (W x H x D): 75 cm x 55 cm x 29 cm
  • Weight: 27 kg

The Hitachi 2 Ton iZen 3500SWXL RAS.V322PCAISH comes with an ergonomically designed remote control featuring the new Iconic Wave Design. The remote is equipped with night glow buttons for easy visibility in the dark, and it offers a working range of up to 11 meters. The coloured buttons and precision control features make it user-friendly, providing a seamless and intuitive user experience.

Installation and Getting Started

The installation process for the Hitachi ACs is typically prompt. However, there have been a few mixed reviews regarding the professional service engineers. Some people have experienced a hassle-free setup, while others didn’t. Many customers also complained about the additional charges for installation. Moreover, getting accustomed to all the functions and keys on the remote control, as well as the various modes, might take a bit of time. Of course, the user manual provides detailed instructions to help new users understand and utilise all the features effectively, but there’s definitely a bit of a learning curve here.

Modes and Operation

The Hitachi 2 Ton iZen 3500SWXL RAS.V322PCAISH offers a variety of modes to cater to different cooling needs and environmental conditions:

  • Auto Mode: In Auto Mode, the AC automatically adjusts the temperature and fan speed based on the current room temperature. This mode provides a balanced cooling experience, ensuring comfort without manual adjustments.
  • Cool Mode: Cool Mode allows users to set their desired temperature for consistent and efficient cooling. This mode is ideal for hot days when you need to quickly bring down the room temperature to a comfortable level.
  • Fan Mode: In Fan Mode, the AC circulates air within the room without cooling it. This mode is useful for days when cooling is not necessary, but air circulation is desired to keep the room fresh.
  • Dry Mode: Dry Mode is designed for better humidity control, making it ideal for humid conditions. This mode reduces the moisture in the air, providing a more comfortable environment without significantly lowering the temperature.

Smart App Features

The Hitachi 2 Ton iZen 3500SWXL RAS.V322PCAISH comes equipped with airCloud Go, a smart app feature that allows you to control your AC anytime and anywhere. With airCloud Go, you can adjust the temperature, change modes, and monitor energy usage remotely, providing more convenience and flexibility. This feature ensures that you can maintain a comfortable indoor environment no matter where you are.

Features

ice Clean powered by FrostWash Technology

The Ice Clean feature, powered by FrostWash Technology, ensures thorough cleaning of the AC’s interior components. This technology uses frost to capture dust and other particles, which are then washed away, maintaining the AC’s efficiency and hygiene. This feature helps extend the unit’s life and ensures consistent cooling performance.

Xpandable+

The Xpandable+ feature enhances the cooling capacity of the AC, making it capable of cooling larger areas or handling higher ambient temperatures more effectively. This ensures that the AC performs optimally even in extreme weather conditions.

Long Air Throw

The Hitachi 2 Ton iZen 3500SWXL RAS.V322PCAISH is designed to deliver a long air throw, ensuring that cool air reaches every corner of the room. This feature is particularly beneficial for larger rooms, ensuring uniform cooling throughout the space.

SuperSlit Fins

The SuperSlit Fins in the heat exchanger increase the surface area for better heat exchange, enhancing the cooling efficiency and performance of the AC. This design helps achieve faster cooling and maintains the desired temperature with less energy consumption.

Green Refrigerant

This AC uses a green refrigerant, which is environmentally friendly and has a lower impact on the ozone layer. This refrigerant choice reflects Hitachi’s commitment to sustainability while providing efficient cooling performance.

Xpanded Voltage Surge Protection

The Xpanded Voltage Surge Protection feature protects the AC from voltage fluctuations, ensuring reliable and safe operation. This feature enhances the unit’s durability and provides peace of mind, especially in areas with unstable power supplies.

Air Filter Clean Alert

The Air Filter Clean Alert notifies you when it’s time to clean the air filter, ensuring that the AC operates efficiently and maintains good air quality. Regular cleaning of the filter helps in preventing dust buildup and prolongs the life of the unit.

HEXA Sensor

The HEXA sensor in the Hitachi 2 Ton iZen 3500SWXL RAS.V322PCAISH adds intelligence to the cooling process. It senses changes in temperature and the operation of vital components, adjusting the cooling accordingly to ensure optimal performance. This sensor helps in maintaining consistent comfort and energy efficiency.

Cooling Performance

The Hitachi 2 Ton iZen 3500SWXL RAS.V322PCAISH provides decent cooling with a 4-way swing feature, ensuring that cool air is distributed evenly throughout the room. However, its CFM (Cubic Feet per Minute) of 530 is not the best in class.

Energy Efficiency

The Hitachi 2 Ton iZen 3500SWXL RAS.V322PCAISH is rated as a 3-star energy-efficient appliance, making it one of the best in its class for energy efficiency. It has an ISEER (Indian Seasonal Energy Efficiency Ratio) value of 3.90, which signifies its ability to provide effective cooling while keeping energy consumption relatively low. With an annual energy consumption of 1251.00 units per year, this AC ensures that you can enjoy comfortable indoor temperatures without significantly increasing your electricity bills.

Warranty and Maintenance

Hitachi offers a comprehensive warranty package for this model, providing peace of mind for users:

  • 1 Year Warranty on the Product: Covers any manufacturing defects or issues within the first year of purchase.
  • 5 Years Warranty on PCB (Printed Circuit Board): Ensures long-term reliability of the electronic components.
  • 10 Years Warranty on Compressor: Guarantees the performance and durability of the compressor, a critical component of the AC.

While the warranty package is extensive, customer feedback indicates mixed reviews regarding the service. Some users have reported delays in getting the service, which suggests that there is room for improvement in the responsiveness and efficiency of the customer support network.

Noise Levels

The Hitachi 2 Ton iZen 3500SWXL RAS.V322PCAISH operates at a noise level of 37 dB, which is relatively low for a 2-ton AC. This quiet operation ensures that the AC can be used in bedrooms, living rooms, and offices without causing significant disturbance, making it ideal for environments where noise sensitivity is a concern.

Value for Money

Priced at ₹52,570, the Hitachi 2 Ton iZen 3500SWXL RAS.V322PCAISH offers a range of advanced features and reliable performance, making it a competitive option in its segment. The combination of energy efficiency, smart features, and robust cooling capabilities provides good value for money despite some concerns regarding customer service.

Final Verdict

The Hitachi 2 Ton iZen 3500SWXL RAS.V322PCAISH stands out as a high-performance air conditioner, perfect for large rooms of 180-200 sq.ft. With a sleek design and advanced features like airCloud Go for remote control, FrostWash Technology for maintenance, and the HEXA sensor for intelligent cooling, it offers both convenience and efficiency. The 3-star energy rating and ISEER value of 3.90 ensure that it balances performance with energy savings. The AC operates quietly at 37 dB, making it suitable for sensitive environments like bedrooms and offices.

Despite its robust performance and advanced features, the unit has some areas for improvement. Customer service has received mixed reviews, with some users reporting delays in service. However, the comprehensive warranty package, covering the product, PCB, and compressor, provides peace of mind. Overall, priced at ₹52,570, the Hitachi 2 Ton iZen 3500SWXL RAS.V322PCAISH offers excellent value for money, combining advanced technology with reliable performance.

Disclaimer: The reviews are curated based on secondary sources and hands-on experience with demo units at brand outlets. Each model has been meticulously researched for cooling efficiency, energy savings, noise levels, and advanced features.