Amazon India Sends Pack of Crayons Instead of AMD Ryzen 5 5600X

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The customer got a pack of crayons after he placed an order for an AMD CPU on Amazon India
The customer got a pack of crayons after he placed an order for an AMD CPU on Amazon India

In a bizarre incident, Amazon India has let a computer enthusiast down. Amaan Rizwan, an avid shopper ordered an AMD 5000 Series Ryzen 5 5600X Desktop Processor from Amazon on October 8. On October 18, he got a package that contained nothing but a packet of crayons worth maybe Rs 20, whereas the product he ordered cost more than Rs 20,000. He immediately contacted Amazon and filed a complaint so that he can get a refund, but when Amazon sent their logistics executive to pick the item up for return the logistics executive refused to take it as it did not match the original product, i.e. the AMD CPU. There is no reason to blame the delivery executive as well as it’s their job to take back items only after verifying that the item matches the order. In this case, there was no way the item getting returned could match the order.

As per Amaan, the social media team at Amazon are delaying the resolution of the issue and he has got his money stuck. The Amazon seller from whom this particular customer had purchased the CPU seems to be nothing but a fraud as with 19 ratings, all negative ones. Many people have provided feedback and some comments saying that they have also received nail polish, pencils etc. instead of the expensive equipment which they ordered.

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So, clearly, this is a case of fraud, nothing else and now it’s up to Amazon how they want to deal with the seller and ensure that the customers don’t lose their hard-earned money. Our Principal Correspondent reached out to Amaan, the customer who has been a victim of this fraud and we asked him the reason why he ordered such an expensive product from an Amazon seller with no reputation. To this question, he replied, “I have ordered with zero selling ratings in the past cuz of trust on Amazon. It worked out pretty well 9/10 times.”

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This is what he said when we asked him why he ordered from a random seller when there were verified resellers. This is not just one isolated incident but lately, some fraud sellers are totally into this kind of misadventures, causing harassment to consumers in India. While the issue of this particular customer remains unsolved for now, we have also reached out to Amazon India. This story will be updated as soon as we hear something from Amazon India or the customer regarding this incident.

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1 COMMENT

  1. Yes, recently even I had bought an AMD Ryzen 5 through Amazon (Seller : Singh Stores) and got a pack of Crayons(same DOMS Wax Crayons 😀 ). The first pick up was rejected as the product was no the same. After making few additional calls with Amazon customer care they arranged for pick up of the crayons and I have got my money back.
    If you have face the same issue, request customer case person to send you the link where you can upload the picture of what you have received and they would update their portal with crayons as the product which has to be returned. Make sure that the tracking number and crayons shows up in the pictures clearly.

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