- Google acknowledges the Android 14 storage issue reported by multiple users.
- The company is working on a fix and asks users not to create multiple profiles in the mean time.
- The storage issue on Android 14 is blocking users out of their media storage and also causing Factory data reset for some.
The critical Android 14 storage issue reported by multiple users has finally been acknowledged by Google. The Mountain View giant has addressed the issue through an official blog post on its Pixel Phone Help community forum. According to the official blog post, the Android 14 storage issue is affecting some Pixel users withe the Pixel 6 or newer models. However, the company notes that the issue is not affecting all Pixel users and is limited to a small group who have multiple profiles enabled on their Pixel device. Let’s take a look at what exactly is the Android 14 storage issue and who are affected by it.
Google Working on Android 14 Storage Issue Fix
According to the official blog post, Google is aware that some users of Pixel 6 or newer models are facing storage issues on Android 14. Google notes that the issue is affecting several users who have updated to Android 14 and have multiple user profile set up on their Pixel device. These include users, guests, restricted profiles, and child profiles. The storage issue is not affecting users who have setup multiple Google accounts within the primary user or work profiles.
To recap, several users online have complained about critical storage issues after updating their Pixel devices to Android 14. The issue seems to be affecting Pixel 6 or newer models. Users of affected devices are unable to access the internal media storage, which is quite critical. In a more serious case, the affected device rebooted with the Factory Data Reset prompt. When accepted, any data that’s not backed up is lost. And if users ignored the prompt, the device gets stuck in a bootloop with the ‘Pixel is starting’ text on the screen.
Google has assured in the blog that the company is already working on a fix for the impacted devices. It will roll out the update for all impacted devices in the coming days. Meanwhile, to prevent additional devices from getting affected, Google has rolled out a Google Play system update. To check if your device has received the update head to Settings > Security & Privacy > Updates > Google Play system update. If there’s an update, tap on it and follow the onscreen instructions.
Google also advices those who are unaffected by the issue or have already formatted their devices to not create or log into a secondary profile until the fix is rolled out. The company says that the update will roll out through an OTA update in coming days.