Apple Acknowledges Heating Issues in iPhone 15 Pro, Promises to Fix With an Update

Apple says that the titanium frame or the new A17 Pro processor are NOT the reasons for heating issues in the iPhone 15 Pro

Chinmay Dhumal

Published On: October 3, 2023

Apple started shipping orders for the iPhone 15 Series to its customers on September 22. The excitement for the new iPhones was at its peak among Apple enthusiasts with the introduction of USB-C, titanium frame, and thinner bezels on the Pro models. However, just within a week of using the iPhone 15 Pro, users started complaining of severe heating issues with their device.

Several speculations surfaced over the internet citing possible reasons for thermal throttling in the new iPhone 15 Pro. Some users blamed the new titanium frame, while others said that the lack of an active cooling system is the culprit behind the problem. The good news is that Apple has finally addressed the heating issues in the iPhone 15 Pro, and has promised to fix it with a software update.

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Apple Addresses the Heating Issues in the iPhone 15 Pro

Apple has officially acknowledged that some users are facing heating issues with their iPhone 15 Pro. The company has assured users that the heating problem is caused due to a software bug in iOS 17. In a statement given to Forbes, Apple said:

“We have also found a bug in iOS 17 that is impacting some users and will be addressed in a software update. Another issue involves some recent updates to third-party apps that are causing them to overload the system. We’re working with these app developers on fixes that are in the process of rolling out”.

Apple also said that the titanium frame or the new 3nm-based A17 Pro processor is not the reason behind the heating in the iPhone 15 Pro, and the iPhone 15 Pro Max. The company is confident that the hardware in the Pro model iPhones does not generate extra heat or thermal throttling.

Furthermore, Apple also added that the iPhone 15 Pro can feel warm to the touch in the first few days of usage. The company says that a newly activated iPhone 15 Pro can have increased background activity due to restoring data and other settings after the initial setup. Apple says that the device will become stable after a couple of days.

Apple Promises to Fix Heating Issues With a Software Update

Apple said that the company has identified the bug that causes the iPhone 15 Pro to consume more resources than required. The company will soon release a fix to prevent this. Apple also added that they will be actively working with app developers to monitor the performance of the new iPhones with specific apps and release updates accordingly to ensure that users do not face heating issues.

For context, iPhone 15 Pro and iPhone 15 Pro Max users have complained about severe heating issues with their devices. Users say that the back panel of their iPhone becomes uncomfortably warm to the touch. Long-term Apple users have also reported that they never faced such issues with previous-generation iPhones.

Some users have also reported that the iPhone 15 Pro gets overheated on using the camera for more than 10 minutes. As per complaints from users, the iPhone itself shows a warning that the device is too hot, and some functions will be temporarily restricted to cool down the phone.

A certain set of users also complained that the new iPhones tend to get warm while charging. The most common factor among all complaints has been that users have never faced such heating issues with any previous iPhones.

It is worth noting that the majority of the complaints have come from iPhone 15 Pro, and iPhone 15 Pro Max users. Owners of the regular iPhone 15 and the iPhone 15 Plus have not complained much about heating with their new devices. Apple is expected to release the patch update for this issue in the next two weeks.