Apple is offering a free repair to select users whose Apple Watch stays stuck in Power Reserve Mode. The company has fixed the bug by releasing the new update watchOS 7.3.1. Users who are still experiencing the issue can visit their nearest Apple Service Centre to get their Watch repaired for free. The support page on Apple’s website gives more details about the bug. Apple claims that the a small number of Watch Series 5, Watch SE users may have experienced the issue with their watch not charging after it enters Power Reserve. The said Watch models, according to Apple, would be running on watchOS 7.2 or 7.3 while experiencing the issue. Here are more details on how to get Apple Watch repaired for free if it is not charging in Power Reserve mode.
Apple offering free repair to Apple Watch Series 5, Watch SE users who are unable to charge their smartwatch in Power Reserve Mode
Apple has announced a free repair program to Watch Series 5, Watch SE users who aren’t able to charge their device in Power Reserve Mode. Users experiencing the issue are likely to have their Apple Watch running on watchOS 7.2 or 7.3.
“A very small number of customers with Apple Watch Series 5 or Apple Watch SE models running watchOS 7.2 or 7.3 have experienced an issue with their watch not charging after it enters Power Reserve,” the support page for the repair program reads.
To find out if your Apple Watch is experiencing this issue, place it on a charger for 30 minutes. If the watch does not charge, contact Apple Support to set-up a free repair. Your watch will be examined before service to verify that it’s eligible for free repair.
You can also try and update your Watch to watchOS 7.3.1 to see if the issue has been fixed.
Are you an Apple Watch user experiencing the issue? Do let us know in the comments below.