COVID 19 Lockdown Effect: Flipkart Suspends Services, Amazon To Only Deliver Essentials, Big Bazaar Announces Home Delivery

Amazon Flipkart Coronavirus Lockdown

Hours after Prime Minister Narendra Modi announced the 21-day lockdown across India to thwart the COVID-19 (Coronavirus) threat that is wreaking havoc across the world, Indian e-commerce giants made significant announcements. India’s largest e-commerce company Flipkart has confirmed that it will suspend all operations during the 21-day lockdown period. The Flipkart website and mobile app now redirect to a static page with an announcement stating the same.

Flipkart Suspends Operations
Flipkart Announcement

Flipkart’s archrival Amazon India has also announced a similar move and has confirmed that it has suspended the sale and deliveries of all other goods. Amazon will, however, continue to take orders and ship products that they have categorized as critical. These include Household Staples, Packaged Food, Health Care, Hygiene, Personal safety, and other high priority products. The company has confirmed that all other orders currently stand disabled. For orders that are still pending, customers will have the choice to cancel them and receive a full refund for all the items (if paid already).

Amazon Suspends Deliveries
Amazon Announcement

These changes remain effective starting today, March 24, 2020, and will most likely continue for the entire duration of the lockdown. While Amazon’s official statement does say that the delivery on essential items will continue, many people have confirmed that they have faced issues placing orders for even items categorized as essentials. There have been several instances of delivery personnel being harassed by police officials while performing deliveries.

Meanwhile, Big Bazaar, one of India’s largest retail chains, has announced a large scale home delivery program across various cities. Currently, the cities where Big Bazaar will home deliver essentials include Mumbai, Pune, NCR, Kolkata, Bengaluru.

Big Bazaar’s official Twitter handle has tweeted out a detailed list of locations where people will be able to order essential items for home delivery. Please refer to the aforementioned Twitter handle for a comprehensive list and to check if your city is included in the list.


Having spent the better part of the last decade writing about technology, Rahul is among the most experienced tech journalists in India. His writing career began back to 2006 when he started off as a member of the Microsoft PYPC (Protect Your PC) team. At Microsoft, most of his time was spent on creating and updating Microsoft’s Knowledge Base articles. In 2008, thanks to his proclivity for consumer technology, he joined Techtree, then India’s most popular consumer tech website. In his decade-long career, Rahul has contributed to several Indian and International publications including GQ Magazine, Onlygizmos, iPhoneHacks, and The Inquisitr.


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