Disney+ Hotstar was Down Because the Company Forgot to Renew the Domain: Here’s What Happened

Disney+ Hotstar faced an outrage in India interrupting the second test match between India and Australia.

  • Disney+ Hotstar faced an outrage in India on February 17, 2023.
  • The outrage continued for a straight 45 minutes interrupting the users.
  • Disney+ Hotstar is yet to officially comment on the outrage.


Cricket has a different fan base in India in comparison to Football. Imagine if the cricket streaming platform shuts amidst people all over India watching the match between India and Australia. Recently, BCCI has given the nod for Jio Cinemas to stream IPL 2023 for free in 4K resolution. The decision was to improve the viewing experience for cricket fans all over India. Earlier today, Disney+ Hotstar faced an outrage amidst streaming the second test match between India and Australia. The subscribers of Hotstar, who were also cricket fans, were annoyed by the outrage.

How did the Outage Occur on Streaming Giant Disney+ Hotstar?

Downdetector.in is a website that provides users with real-time information about the status of various websites and services and has reported over 500 outrages related to Disney+ Hotstar in India. The outrage was reported in major cities, including Delhi, Mumbai, Jaipur, Lucknow, Chandigarh, Kolkata, Nagpur, Hyderabad, Chennai, and Bengaluru.

Disney+ Hotstar

The users who faced outrage couldn’t log in to their mobile app or website of Hotstar. Many users have reported the issue with images on Twitter. The live stream stopped midway for the users streaming the match, displaying an error message. The support team of Disney+ Hotstar replied to users that the streaming service is witnessing unforeseen technical issues across their apps and web.

The company further added that their team is working on this to ensure the issue gets resolved. Netizens replied that the outrage went on for 45 minutes, missing significant parts of the match. The streaming giant hasn’t revealed any official reason for the outrage of service. Many reports on the web suggest that Disney+ Hotstar’s domain had expired.

The expired domain was the reason for the outrage. The company might have renewed the domain to solve the outrage issue today. There were many tweets regarding the domain’s expiry, suggesting that the streaming service could’ve down in many other countries too. 

Another user on Twitter suggested that the outrage was related to Argentina’s NIC (Network Information Center Argentina). Since Disney+ Hotstar is yet to comment on the situation, we don’t have much information about the outrage.