FASTag KYC Deadline Extended for February 29th: How to Update, Check Status, and More

The National Highways Authority of India (NHAI) has extended the deadline for updating FASTag KYC till February 29th, 2024. This move is part of the “One Vehicle, One FASTag” initiative aimed at improving the efficiency of toll transactions. If you are unsure about the KYC status on your FASTag, you have landed at the right place. In this article, we will discuss how to check and update KYC, whether from a specific bank or Paytm. So, without further ado, let’s get started.

How to check FASTag KYC status?

To check your FASTag KYC status:

1. Visit https://fastag.ihmcl.com.
2. Log in using your registered mobile number and password, or opt for OTP-based validation.
3. Navigate to the Dashboard Menu, select “My Profile,” and view your KYC status.

How to update FASTag KYC?

1. Visit https://fastag.ihmcl.com and log in with your registered mobile number and password or OTP.
2. In the Dashboard Menu, choose “My Profile” and click on the ‘KYC’ sub-section.
3. Select “Customer Type” and complete the mandatory fields by submitting the required ID Proof and Address Proof documents.
4. Tick the declaration confirming document authenticity to proceed with the KYC verification process.

Updating KYC for FASTags from Specific Banks

1. Visit https://www.netc.org.in/request-for-netc-fastag.
2. Under “Request for NETC FASTag,” select your FASTag issuer bank and visit the bank’s website.
3. Log in to the respective FASTag issuer bank.
4. Update KYC online.

Note: The KYC takes about 7 working days to get approved.

What About FASTag from Paytm? Will it Stop Working After February 29th?

You can continue using the existing balances on your Paytm FASTag. We started our journey of working with other banks over the last two years, which we will now accelerate pic.twitter.com/clsDLVUD1N

— Paytm (@Paytm) February 1, 2024

Following the RBI’s order affecting Paytm Payments Bank (PPBL), Paytm assures users that existing balances on their Paytm FASTag will continue beyond February 29th. The company clarified that the RBI directive doesn’t impact user deposits in savings accounts, wallets, FASTags, and NCMC accounts. Paytm users can still use their existing Paytm FASTag balance.

While Paytm ensures continued service for existing balances, questions loom over the future of FASTag on the platform. The uncertainty revolves around what happens when funds in the FASTag account are depleted and how users can add more money to their Paytm FASTag account in the future.