Samsung Galaxy S23 Ultra Display Not Defective; Company Responds to User Concerns

Samsung has now officially responded and said users do not need to worry as the display might appear squashed or pressed when you shine a strong light on it.

Venkatesh Gorantla

Published On: Feb 21, 2023 | Last Updated: Feb 21, 2023

Highlights

Users raised concerns over an alleged deformity at the bottom of the S23 Ultra display.
The company said that the phenomenon is normal.
The Galaxy S23 Ultra has a starting price of Rs 1,24,999 in India.

Samsung recently launched the Galaxy S23 series worldwide. The Galaxy S23 Ultra, which sit at the top of the lineup, received many upgrades, including a 200MP quad-camera setup, a Snapdragon 8 Gen 2 SoC that has been developed and customised in collaboration with Qualcomm, etc. What did not change though is the display size. The Samsung Galaxy S23 Ultra features a 6.8-inch QHD+ AMOLED display with curved edges. Despite no changes in the display department, the Galaxy S23 Ultra continues to offer one of the best displays on any smartphone. However, some users reported about a screen defect in the top-end Samsung smartphone.

Users took to various forums and social media platforms about a flaw in the design, where there is a minor deformity at the bottom of the display. As per various tweets, the defect can be seen at the bottom right or left side of the display. Samsung has now officially responded (via) and said that users do not need to worry as the display might appear squashed or pressed when you shine a strong light on it. This is because of the pressing process for waterproofing and dustproofing.

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What Did Samsung Say About The Galaxy S23 Ultra Display Deformity?

The company further stated that the Galaxy S23 series display has several laminated layers of window glass that is attached directly to the display panel. To ensure the device is a waterproof/dustproof structure, the layers are pressed to prevent foreign substances or liquids from entering.

A dedicated page on Samsung Taiwan’s official site further explains and states that the phenomenon is normal and does not affect the function and life of the product.

“The display panel is composed of many layers of components, including surface tempered glass, which is directly covered on the display panel. It adopts a waterproof/dustproof structural design, which can effectively prevent the invasion of foreign objects or liquids. Samsung products have passed strict internal quality inspection. The display panel is a piece of components (tempered glass on the surface, dustproof, waterproof layer…). If under the irradiation of strong light, the lines after the light refraction may be seen at some angles. This is a normal phenomenon and does not affect the function and life of the product. Please feel free to use it,” the website stated.

Also Read: Samsung Galaxy S23 Ultra Review: A Bentley With the Heart of a Ferrari

Therefore, users should not be concerned and use their Galaxy S23 Ultra without any hesitation. The phone has a steep launch price of Rs 1,24,999 in India for the base 12GB + 256GB storage option. The higher storage options with 12GB + 512GB and 12GB + 1TB are priced at Rs 1,34,999 and Rs 1,54,999, respectively.

Other than the 6.8-inch QHD+, 120Hz AMOLED display, the Galaxy S23 Ultra has a quad-camera setup on the back. It has a new 200MP Samsung ISOCELL HP2 main camera with an f/1.7 aperture. There is also a 12MP ultra-wide camera with a 120 degree field of view, a 10MP telephoto camera with 3x optical zoom and an f/2.4 aperture, and another 10MP telephoto camera with 10x optical zoom and an f/4.9 aperture.

The phone has a new 12MP front camera, a 5000mAh battery and support for 45W fast charging. There is a dedicated S Pen slot at the bottom. The phone has anIP68 rating for water and dust resistance. It boots Android 13-based OneUI 5.1 out of the box.