Samsung has today expanded its contactless service in India with a new pick-up and drop service for mobile devices. This new service allows users to visit Samsung service centres and opt for drop-only service to get their mobile devices and delivered to their home address. This will ensure that the Samsung smartphone and tablet users do not have to step out of the safety and comfort of their homes to get their devices serviced also this will restrict them to go out in the pandemic scenario.
The pick-up and drop service for mobile devices has been kicked off in 46 cities
Samsung Smartphones Eligible for the Services
Do note that the consumers can register for the pick-up and drop service for Galaxy A, Galaxy M, Galaxy S, Galaxy F, Galaxy Note and Galaxy Fold series smartphones along with all the tablets. Personnel indulged in the pick-up and drop of the devices from the home of the users have to follow all the safety protocols.
The company confirmed that the pick-up and drop and drop only services can be availed at Rs 199 and Rs 99 respectively. Consumers who are opting for the service will have to make digital payments.
Consumers can send a message on WhatsApp support number 1800-5-SAMSUNG (1800-5-7267864) to register for the service. They can seek technical support, get information about service centre locations, the status of a repair, new offers and a lot more. The company is also offering remote support for Galaxy smartphone or Smart TV through the internet and diagnoses the issue online to provide an instant resolution.