Dizo Watch R Users Complain About Non-Functional Devices, Company Responds

Multiple Dizo Watch R users took it to Twitter to complain about their smartwatch getting dead.

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Credits: Equalleaks

UPDATE [17 January 2022, 19:50]: Dizo has reached out to MySmartPrice with a statement. The company says that it is closely monitoring consumer concerns. For now, the percentage is minuscule and their services centers are looking into resolving them.

[Original story follows]

Dizo, a couple of days ago launched its Dizo Watch R and Dizo Buds Z Pro in India. The watch offers a 1.3-inch AMOLED display, a metal frame, up to 12 days battery life, 110+ sports mode, and more in under Rs 3,500 which is a good deal.

The Watch R received an overwhelming response from the consumers as per a tweet shared by Dizo CEO, Abhilash Panda. According to him, Dizo managed to sell 10,000 units of Watch R in just 5 minutes. But things are not going well for the Watch R users it seems.

Multiple buyers of the Dizo Watch R took it to Twitter to share their sour experience with the smartwatch. The users seem to have a common complaint of their smartwatch dying while the only thing they can feel is the continuous vibration of the watch. This is highly unusual for a smartwatch that launched only recently.

Dizo Watch R Dying While Setting Up

Many users of Dizo Watch R took it to social platforms to share their experience of their watch dying. Below are some tweets that you can check out.

As mentioned by the above users, their Dizo Watch R turns off on its own a while after turning it on all the time vibrating continuously. Some users have also complained about the quick battery drain.  The message further alleges that this could be because of a bug during the setup of watch that is resulting in dead software.

MySmartPrice reached out to Dizo for a statement on this, and will update the story accordingly. Popular telegram channel, Equaleaks shared the information first that Dizo Watch R product listing page has been removed from Flipkart as well.

Do you own a Dizo Watch R? If yes, let us know if you are facing any issues in the comment section.

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12 COMMENTS

  1. Yes even i am facing the same problem, my watch keeps vibrating without any display. Even when i press the button it does not turn on and the sensors keep blinking in between

  2. I too order Dizo R smartwatch in First day sales in Flipkart.But i received some other product in Realme smartwatch.Thank God!! I return the watch and refund the amount within 5 days.After only i know about the watch has lot of issue and battery draining problem.Anyway my money came back I’m so happy now!!😁

  3. And now Flipkart has removed the watch from their platform. I almost bought it, but changed mind at the last moment. Thank god I did not buy.

  4. Highly unethical by DIZO battery drains around 30% in just 25 minutes after charging it to 100% in a brand new watch claims 12 Days battery life 🤨 , It’s smart watch or should we just say it a smart band in a smart watch body . Never Buying anything which have a DIZO or a Realme nametag to it .

  5. I have also purchased the in the first sale ! First day I have faced the issue of battery draining with in a short period of time but after updating it to the latest firmware 1.34 , Now it is working properly I have charged it 2 days before and used it extensively all notifications are on and some time also used always on display now it 34% remaining so I think it will last 3 days after mix uses. So considering price point I m almost satisfied with the product.

  6. Fake promises and faulty watch by Dizo, I have serious battery issue, draining very very fast within 29 hours daily, I also requested for return from Flipkart,but didn’t get any reply from Flipkart

  7. I also have purchased Dizo watch R on 11th January 2022, and big issue with its battery, draining in 15-20 hours, company was claiming for 12 days battery life but I have to charge the battery every day, fake promises by Dizo, I requested for refund on Flipkart but didn’t get any response and when I made a complaint on Dizo website about battery issue, they revert me and asking to turn off Always on display, Vibration mode, some notifications, display time out, if they asking me to turn off all these features, then what is use of smartwatch, Dizo cheated to the Customer, I recommend that Dizo should be boycott from the market and they should call back all the watches they sold to customers and refund them. Fake promises by Dizo (Realme).

  8. Yes.. I bought the watch 4-5 days ago and had the same issue of watch suddenly turning off and vibrating continuously. Fortunately the return/replacement period of watch was 7 days and flipkart helped me to replace that watch. The new watch arrived today and it seems to be working fine now without any issues. One thing I noted is that there was an update available as soon as I completed the first boot setup. Probably that was the patch for the big which you mentioned in the post.

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