UPDATE [17 January 2022, 19:50]: Dizo has reached out to MySmartPrice with a statement. The company says that it is closely monitoring consumer concerns. For now, the percentage is minuscule and their services centers are looking into resolving them.
[Original story follows]
Dizo, a couple of days ago launched its Dizo Watch R and Dizo Buds Z Pro in India. The watch offers a 1.3-inch AMOLED display, a metal frame, up to 12 days battery life, 110+ sports mode, and more in under Rs 3,500 which is a good deal.
The Watch R received an overwhelming response from the consumers as per a tweet shared by Dizo CEO, Abhilash Panda. According to him, Dizo managed to sell 10,000 units of Watch R in just 5 minutes. But things are not going well for the Watch R users it seems.
Multiple buyers of the Dizo Watch R took it to Twitter to share their sour experience with the smartwatch. The users seem to have a common complaint of their smartwatch dying while the only thing they can feel is the continuous vibration of the watch. This is highly unusual for a smartwatch that launched only recently.
Dizo Watch R Dying While Setting Up
Many users of Dizo Watch R took it to social platforms to share their experience of their watch dying. Below are some tweets that you can check out.
@DIZOTech hii @DIZOTech i have just purchased your dizo watch r and o used it today and charged it but after vharge it show nothing completely dead just vibrating pls do let me what to do thanks pic.twitter.com/MevYgEl6S1
— Hitesh Bhakodiya (@bhakodiya) January 14, 2022
@DIZOSupport my dizo watch r is not turning on and keeps on vibrating .Also the sensors are blinking continuously. Please help me resolving the issue
— Lithin Mudduluru (@LithinMudduluru) January 17, 2022
@DIZOTech I've purchased dizo watch r ,and the experience was very bad,watch is going on & off automatically,it is vibrating continuously , battery is draining too fast
— Abhishek valicharla (@urabhishek96) January 17, 2022
— PatelHumza@003 (@JChapti) January 17, 2022
@DIZOSupport my dizo watch r is hanging and screen goes black and when I am pressing any button it is vibrating, even when I plug in for charge, it's continuously vibrating and not turning on. What kind of service is this?😡 @realmecareIN @DIZOTech @MadhavSheth1 @panda_abhilash
— Partha Sarathi (@psmbitw) January 16, 2022
As mentioned by the above users, their Dizo Watch R turns off on its own a while after turning it on all the time vibrating continuously. Some users have also complained about the quick battery drain. The message further alleges that this could be because of a bug during the setup of watch that is resulting in dead software.
MySmartPrice reached out to Dizo for a statement on this, and will update the story accordingly. Popular telegram channel, Equaleaks shared the information first that Dizo Watch R product listing page has been removed from Flipkart as well.
Do you own a Dizo Watch R? If yes, let us know if you are facing any issues in the comment section.
Thanks for reading till the end of this article. For more such informative and exclusive tech content, like our Facebook page