OnePlus Nord Users Complain Random Factory Resets: Here’s What You Need to Know

OnePlus users are complaining random factory resets that cause loss to all their data.


OnePlus is in limelight due to an issue with its latest offering in the mid-range segment, the OnePlus Nord. Multiple users are complaining about random factory resets and data loss issues with their units. The issue is not restricted to any specific region, wrote several users. Users have complained that the phone automatically goes on a factory reset, which causes users to lose all of their data.

OnePlus Nord random factory reset issue

Several users posted the issue of unsolicited factory resets on the OnePlus forums. One user said that his OnePlus Nord unit performed a factory reset by itself, while it was in his pocket. The user said that this resulted in the loss of all data including music, photos, games, messages, contacts, and more.

“My mom just called me and had the same problem. She put in her pocket and worked for half an hour and when she took it out again it prompted her to set the phone up from new,” another user said in the forum post. Android Police reports that an OnePlus representative has been in touch with users and adds that the company’s developers are working on a fix. However, there is no official confirmation for the same and there is no post on the forums that offer any explanation to this issue.

OnePlus Nord specifications

The OnePlus Nord price in India is INR 24,999 for 6GB RAM + 64GB storage, INR 27,999 for 8GB RAM + 128GB storage, and INR 29,999 for the 12GB RAM + 256GB option. The device features a 6.44-inch AMOLED display with Full HD+ resolution and 90Hz refresh rate.

It is powered by the Qualcomm Snapdragon 765 5G processor and runs on Android 10 with OxygenOS 10.5 on top of it. The phone features a quad rear camera with 48MP primary lens, 8MP ultra-wide sensor, 5MP depth sensor, and 2MP macro lens. On the front, there is a 32MP primary camera and 8MP ultra-wide lens. The device packs a 4,115mAh battery and supports 30W Wrap Charge fast charging solution. Connectivity options include dual-SIM support with 5G connectivity, dual-band Wi-Fi ac, Bluetooth v5.1, dual-band GPS, and USB Type-C port.