OnePlus 12R Buyers Can Get Full Refund Due to Storage Mix-up: Here Are Details

  • OnePlus 12R launched in January at a starting price of Rs 39,999.
  • OnePlus 12, which is the flagship counterpart, uses UFS 4.0 storage and thus offers a better performance.

OnePlus 12R buyers who opted for the higher storage option can now request a full refund. On Friday, the company admitted a mistake in listing the storage type. Instead of UFS 4.0, the 256GB variant comes with UFS 3.1, matching the base model.

In a recent post on the OnePlus Community forum, OnePlus President and COO Kinder Liu clarified that customers with the 256GB variant can contact customer service for a refund until March 16. Liu assured that the customer service teams are fully aware of the situation.

How to get a Refund?

To get a refund, buyers must contact OnePlus’ customer service and discuss the file system mix-up. The one-month refund offer will end on March 16, giving buyers some time to decide.

Why is it Important?

The flagship counterpart of the OnePlus 12R, the OnePlus 12, uses the UFS 4.0 storage. When we performed the benchmark testing using AnTuTu, the OnePlus 12 attained an impressive score of 186,023, significantly surpassing the OnePlus 12R’s 74,635.

This comparison indicates that UFS 3.1, supported by the new Trinity Engine, is a reliable storage option, outperforming earlier premium devices equipped with the same UFS 3.1 storage. However, it falls short compared to UFS 4.0, particularly in benchmark results.

OnePlus 12R Specifications

  • Display: The phone has a 6.78-inch AMOLED ProXDR screen with a sharp 1.5K resolution and a 10-bit LTPO 4.0 panel. It adjusts its refresh rate from 1 to 120Hz, hits a bright 4500nits, and is toughened with Gorilla Glass Victus 2.
  • Processor: It runs on a Qualcomm Snapdragon 8 Gen 2 chip with a built-in Adreno 740 GPU.
  • Memory: Choose from 8GB or 16GB RAM options.
  • Storage: You can get it with 128GB UFS 3.1 or 256GB UFS 4.0 storage.
  • Software: The phone operates on OxygenOS 14, which is based on Android 14.
  • Cameras: It features a primary 50MP camera with OIS, an 8MP ultra-wide-angle lens, and a 2MP macro camera.
  • Front Camera: For selfies, there’s a 16MP front camera.
  • Battery: It packs a 5,500mAh battery using dual-cell technology.
  • Charging: Supports 100W SuperVOOC fast charging through a USB Type-C port.
  • Security: Unlock with an in-display fingerprint scanner or face unlock.
  • Audio: Enjoy stereo speakers with Dolby Atmos audio and a USB Type-C audio port.
  • Other Features: Includes an infrared blaster with IP64 water and dust resistance.
  • Connectivity: Dual-SIM, 5G capable, WiFi 7 (802.11 ac/ax/be), Bluetooth 5.3, NFC, GPS, BDS, GLONASS, Galileo, and USB 2.0.
  • Colour Options: Pick from Cool Blue or Iron Grey.