LIC Policy Status Online: How to Check LIC Policy Status Online Using Website, SMS, and More

Check the latest update of your LIC Policy by following these simple steps.

Life Insurance Corporation of India or LIC is a popular company in India when it comes to insurance and policies. The LIC offices are located all over India in major cities and towns. LIC has become synonymous with insurance in most Indian households, although it is facing heat from the competition in recent times. Current;y, the company is leading the market with a 61.6 per cent market share in terms of premiums. 

LIC is estimated to have over 300 million policyholders, the company has to establish itself in all corners of India for payment of premiums from holders. While there are local agents and online portals that help you pay premiums, it is better for a policyholder to keep a check on the status of the policy. Keeping a track of status from time to time is equally important as buying the premium itself. With the LIC portal offering multiple services for its customer base, the company also offers a way for users to check their policy status.  In this guide, we will take a look at how one can check the status of policy using LIC’s online portal and other mediums. 

How to Check LIC Policy Status Online?

To check LIC Policy, we will take a look at the LIC’s customer portal, which allows both new users and registered users to check the status of the policy.

How to Check Policy Status Online for New Users

  1. Visit the LIC Customer Portal webpage
  2. Click on “New User”, and you will be taken to the Enrollment page
  3. Enter Policy number, DoB, Mobile number, install premium amount, email ID, and select gender (passport and PAN are optional here)
  4. Click on the “I Agree” checkbox and select “Proceed”
  5. Reconfirm your details (mobile, email, etc) by clicking on Yes
  6. On the next screen, you will have to set a password and enter the password you’d like to sign to your LIC account (password must be a minimum of 6 characters and a max of 16. It must include at least one uppercase, one lower case, one numeric, and one special character)
  7. Click on Login and now enter your UserID/Email/Mobile, password, and DoB
  8. Once you successfully log in, click on “All Policies”
  9. You will see the policy details (the one you entered during the registration)
  10. Under Installment Premium, the status of the policy will be shown
  11. If the policy is active it will display “In Force” and you will also see the next premium due date
  12. You can click on the policy holder’s name to get more details like coverage, billing info, nominees info, activity, etc. 

How to Check Policy Status Online for Registered Users

  1. Visit the LIC Customer Portal webpage
  2. Click on “Registered User”
  3. Enter your UserID/Email/Mobile, password, and DoB
  4. Once you successfully log in, click on “All Policies”
  5. You will see the policy details Under Installment Premium, the status of the policy will be shown
  6. If the policy is active it will display “In Force” and you will also see the next premium due date
  7. You can click on the policy holder’s name to get more details like coverage, billing info, nominees info, activity, etc. 

In case you have to pay your LIC premium, check out this guide below. You can pay the premium using Paytm, Amazon Pay, Google Pay, PhonePe, and more. 

Pay LIC Premium Online: How to Pay LIC Premium Online Using Different Apps and Services

Steps for Enrolling Your LIC Policies Online

If you are already registered and have a LIC account username and password, you much at least have registered one LIC Policy. Now, we will take a look at how one can add more policies. It is very common to have more than one policy registered. 

  1. Login to the LIC portal by entering your user ID and password
  2. Click on “All Policies”
  3. Click on “Add Policy” in the top right corner
  4. Select the relationship and policy number
  5. Click on “Submit”

Note: To add the policies of a family member, you can add their details under Profile Management – Family Information. To add a family member, you can head to this My Profile info page. Under Family Information, click on “Add Family Information” 

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How to Check LIC Policy Status Using IVR?

  • Dial 1251 on your phone if you are making a local call from any MTNL or BSNL
  • For other than local users just dial your city STD code of the IVRS centre followed by 1251. 
  • By dialling this number, you can get info about your LIC Premium Status, Bonus, Loan, etc
  • This facility is available 24/7

Check LIC Policy Status by Calling Customer Care

You can also call customer care and these are the following helpline or customer care numbers for different zones in India. Based on your current location, you can call the respective number and get the information like status and more of your policy.

LIC Customer Support Number for Central Zone

Location Phone Number
Bhopal 0755-2676254
Bilaspur 07752-2203732
Gwalior 0751-2448606
Indore 0731-2523513
Jabalpur 0761-2671079
Raipur 0771-2583062
Satna 07672-228100
Shahdol 07652-248469

 

LIC Customer Support Number for East Zone

Location Phone Number
Asanol 0341-2256012
Berhampur 0680-2296390
Bhagalpur 06412-2322016
Bhubaneswar 0674-2303140
Cuttack 0671-2307857
Hazaribagh 06546-272611
Jamshedpur 0657-2320564
Muzaffarpur 0621-223904
Patna 0612-2204067
Sambalpur 0663-2541388
Begusarai 0624-3245265
Bongaigaon 03664-228281
Guwahati 0361-2638404
Howrah 033-22434614
Jalpaiguri 03561-255443
Jorhat 0376-2361613
Kharagpur 03222-253302
KMDO-I 033-22126122
KMDO-II 033-23970025
KSDO 033-23342708
Silchar 03842-241716

 

LIC Customer Support Number for North-Central Zone

Location Phone Number
Aligarh 0571-2420066
Allahabad 0532-2401854
Bareilly 0581-2301712
Dehradun 0135-2668231
Faizabad 5278-244261
Gorakhpur 0551-2230322
Haldwani 05946-267886
Kanpur 0512-2368546
Lucknow 0522-2624214
Meerut 0121-2671201
Varanasi 0542 2454420

 

LIC Customer Support Number for North Zone

Location Phone Number
Ajmer 0145-2661878
Amritsar 0183-2556658
Bikaner 0151-2225920
Chandigarh 0172-2784620
Delhi-I 011-28844132
Delhi-II 011-28822223
Delhi-III 011-28855115
Jaipur-II 0141-2713708
Jaipur-I 0141-2745834
Jalandhar 0181-2459826
Jodhpur 0291-2657849
Karnal 0184-2266580
Ludhiana 0161-2521838
Rohtak 1262-228328
Shimla 0177-2629212
Srinagar 0191-2475839
Udaipur 0294-2488581

 

LIC Customer Support Number for South-Central Zone

Location Phone Number
Bangalore I 080-22966515
Bangalore II 080-22966812
Belgaum 0831-2438808
Dharwad 0836-2441968
Hyderabad 040-23420771
Kadapa 08562-247017
Karimnagar 0878-2240597
Machilipatnam 08672-223372
Mysore 0821-2495764
Nellore 0861-2323072
Raichur 08532-232432
Rajahmundry 0883-2423832
Secunderabad 040-27665039
Shimoga 08182-251320
Udupi 0820-2536907
Vizag 0891-2533211
Warangal 0870-2579364

 

LIC Customer Support Number for Southern Zone

Location Phone Number
Chennai 2 044-23451551
Coimbatore 0422-2303503
Ernakulam 0484-2361938
Kottayam 0481-2580121 / 0481-2580102
Kozhikode 0495-2728746
Madurai 0452-2537778
Salem 0427-2411487
Thanjavur 04362-233678
Thrissur
Tirunelveli 0462-2560925
Trivandrum 0471-2540932

 

LIC Customer Support Number for Western Zone

Location Phone Number
Ahmedabad 079-25511419
Amravati 0721-2660145
Aurangabad 0240-2329299
Bhavnagar 0278-2421963
Gandhinagar 079-232-38250
Goa 0832-2438418
Kolhapur 0231-2661135
Mumbai-1 022-22028225 / 022-66599066
Mumbai-2 022-24010375 / 022-30492020
Mumbai-3 022-67819220
Mumbai-4 022-66599233
Mumbai-SSS 022-26267050
Nadiad 0268-2532134
Nagpur 0712-2546436
Nanded 02462-221777
Nashik 0253-2317607
Pune-1 020-25512969
Pune-2 020-24217638
Rajkot 0281-2483210
Satara 02162-224708
Surat 0261-2801407
Thane 022-25829702 / 022-25827728
Vadodara 0265-2225188

 

FAQs:

What are the charges involved in checking LIC policy status?

To check your policy status online using the LIC portal, you won’t have to spend anything as the service is free. However, if you are checking status on-call, regular call chargers might be applicable depending on your plan. 

Is it necessary to enrol my LIC policy to check its status online?

Yes, to check the status of your LIC policy on the LIC portal it is necessary to enrol with your policy number.

What is the benefit of adding policies online?

If you add all your LIC policies under your account, you can keep track of all the policies under one page and also you can make changes if needed. Lastly, you will get all additional details like due date, coverage, billing info, nominees info, activity, etc. 

Do you need to check the LIC policy status regularly?

It is always a good habit to keep track of your LIC status, especially if you often tend to forget the premium date. 

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Srivatsa is a freelance writer at MySmartPrice. He likes to write and talk about Smartphones, Android, Cricket, and more. He has previously worked at TechRadar and AndroidPolice.