Samsung Has Been Limiting its Smartphone Performance and has Even Launched an Internal Investigation


Update: Samsung has reportedly responded to the issue saying that it
continues to listen to customer feedback to expand its users and options, and to provide optimal performance. The company said that GOS on the S22 series is aimed to prevent excessive overheating during long gameplay. However, in order to meet the needs of various customers recently, the company said it will release a software update that provides a performance priority option in the game booster lab within the game launcher app as soon as possible.

Original story follows…

Samsung launched the Galaxy S22 series in India and other markets earlier this year. the company launched the S22 Ultra, S22 Plus and the standard S22 in India. The Indian variant comes with a Snapdragon 8 Gen 1 SoC, which is more efficient and powerful than the Exynos 2200 variant available in other regions like the UK. 

Fans and enthusiasts in India have been asking for the Snapdragon-powered Samsung flagships all these years. Samsung finally heard the informal pleas and launched the S22 series in India with a Snapdragon 8 Gen 1. However, it looks like the company is limiting the performance of its chipsets.

Samsung Limiting Performance of Galaxy S-series

Samsung has reportedly limited the performance of its flagship smartphones, including the new Galaxy S22 series launched recently. Game Optimising Service (GOS), as the name suggests, was supposed to optimise system performance and prevent thermal issues. However, it looks like the GOS is instead limiting the performance of several apps on the Galaxy S22 series.

Users on Reddit claim that GOS is not improving the performance of the device, rather limiting it. Screenshots shared by users reveal that the Geekbench scores of the same device vary with and without GOS enabled. The Galaxy S22 Ultra, which is the latest flagship, has a Geekbench score of 1243 and 3623 for the single-core and multi-core tests. When GOS is enabled, there is nearly a 45 percent drop in the single-core score, which is at 679. The multi-core test score also drops significantly at 2221. Similar tests were performed on other Samsung S-series smartphones launched previously.

A Twitter user found that more than 1,000 apps have been added to the GOS list, which limits their performance. This not only includes games but even popular apps like YouTube Vanced, Microsoft Office, Zoom, LinkedIn, Snapchat, etc. GOS is lowering the screen resolution of these apps and also throttling down the GPU performance.

Notably, benchmark apps like Geekbench and 3DMark are not a part of this list. Therefore, by limiting the performance of several apps, Samsung is reportedly not allowing users to make the most of their flagship devices. 

Samsung is reportedly investigating the matter and is looking into it at an internal level. There is no official word from the company on the reported issue. We will share the official details once available. 

This is not the first time a company was found limiting the performance of its devices. OnePlus was caught throttling down the performance of over 300 apps to avoid heating issues on the OnePlus 9 series. Realme reportedly tampered with the performance of its Realme GT smartphone on AnTuTu to get a higher benchmark score. It was later removed from the official AnTuTu listing.